As the Coronavirus (COVID-19) evolves in the U.S., we are monitoring information from the CDC and preparing as part of our Business Continuity and Emergency Management program. Our goal is to support you and your employees. Your business operations are important to us and we’re taking steps in advance to continue to serve you during this time.
We understand firms need contingency plans and will prepare how to work given the circumstances. Since the only available licensing option for PerfectLaw in the cloud is PerfectLaw’s Cloud Software as a Service (SaaS), we are ready to expedite and assist you in moving to the cloud if your firm requires it.
Please contact us at 1-800-749-6200 and we can answer any questions you may have.
PerfectLaw’s cloud services operate in Microsoft’s Azure cloud data centers around the United States, and in the NAP of Americas in Florida. These services are monitored and managed by in-house PerfectLaw personnel. In the event our offices become inaccessible, we are prepared to remotely support our firms and manage our cloud infrastructure without interruptions.
We appreciate your business and continued confidence and are available to address any related concerns.
We know working away from the office can be difficult if you aren’t properly equipped with strong tools. That’s why PerfectLaw has a whole suite of mobile products designed to empower the attorneys on the go. Whether you’re looking to keep time, access documents, make check and expense requests, or even access your docket, PerfectLaw’s mobile products achieve the need to bring your practice wherever you may be.
Our mobile products are anchored by iSlips. Available for both iOS and Android, iSlips users have the ability to enter time or expense entries and then sync them to PerfectLaw back at the office. And if you have a receipt in front of you that you’d like to submit with your entry, you can just snap a picture of it with your phone and attach it to your submission.
Another mobile mainstay product is iDocuments, which gives you access to your document management system from your iOS or Android mobile device. With iDocuments, you’re able to open, view, and even edit documents (assuming you have whatever third party application that’s required).
Finally, our PLSync product will allow you to access AIM contacts and events (appointments and tasks) from your mobile device. With two-way, real-time synchronization to Microsoft® Exchange, events that are entered in AIM will show up on your mobile device; and events entered in your mobile device will appear in AIM
PerfectLaw offers various forms of training and continuing education for its firms and users. With its Virtual Training program, firms get a chance to beef up their PerfectLaw skills and make sure their newest users are trained to maximize PerfectLaw’s capabilities. Our video-based training library may be securely accessed from the office or while at home and offers a broad foundation for users to review topics with our certified training professionals.
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In recent years law firm pricing has migrated away from hourly rates to alternatives that include fixed or flat fees, percentage and contingency fees. This movement is driven by law firms as clients increase their efforts to obtain hourly rate discounts and apply greater scrutiny to bills, questioning both hours billed and staffing (numbers and levels of lawyers). In this environment, hourly billers face ever-increasing pressures that actually penalize firms for efficiency. Although this article will focus on one example of alternative pricing—fixed or flat fees—the principles apply to contingent, percentage and other alternatives, as well.
It can be a hurdle when the Back Office has to wait for attorneys to review the pre-bill reports, searching for any errors in the billing. And once the corrections have been reported, the Back Office then has to retrieve the reported changes from the attorney and update the pending bills in the Time and Billing module. This is an unnecessary strain on the Back Office and needlessly duplicates work.
With PerfectLaw’s Distributed Billing module, pre-bill reports are profiled directly to the billing attorney’s matters where the pending bills may be reviewed and edited by the attorney’s themselves, allowing the Back Office to carry on with their other duties.
To see all of the various ways in which the Distributed Billing Module can be utilized, please watch this video.
PerfectLaw’s Virtual Training saves law firms significant amounts of time and money by eliminating the need to travel or “make time.” With numerous ways to access PerfectLaw’s video library, users are able to learn when it’s most convenient to them. PerfectLaw’s video library is available to all PerfectLaw users through the Help system, training personnel, or upon a request made to the Help Desk. Users are even able to train from home by utilizing PerfectLaw Home Viewing.
Quickly reviewing pie charts to reference the hours worked and fees billed over time has been a popular AIM feature for many years. However, pie charts have limitations. For this reason, in the latest version of AIM, visualization may be instantly swapped back and forth between pie charts (for proportions) and bar graphs (for relative value).
For more details regarding PerfectLaw’s Time and Fee Analysis screens, please watch this video.
PerfectLaw’s new enhancement enables Paperless Workflow users to route an imaged document to a specific matter-level folder straight from the cover sheet’s profiling screen. A “Folder Path” field has been added for you to specify the folder’s location, as seen in the image above.
If you have any questions regarding how this product enhancement works, please feel free to contact us.