During these uncertain times, many firms have opted to have their staff work remotely. But this change in routine may lead to some confusion in getting some essential functions done. One of these is the end of month billing. Click below to see an End of Month FAQ that may help back-office users get some of these functions done.
PerfectLaw All-in-One has been serving the legal community for over thirty years. And as technology changes, so too does the “all” in “All-In-One.”
We’re always working to take advantage and be inclusive of any new, beneficial strides in technology. As such, we frequently offer new, productive tools that help your law firm stay competitive and profitable. A great example of this is our Billing Compliance product.
Available as an add-on, our fully integrated billing compliance system is designed to reduce e-billing mistakes and help guarantee that your bills go out both correctly and on time each and every month.
It’s driven by two separate components: eForce and eAssist.
With eForce, firms set their own billing rules/guidelines or enter rules handed down by a client or insurance carrier on a “per matter” basis. This way, when a timekeeper enters time, errors are immediately identified and corrected, thus avoiding rejected e-bills, avoiding appeals, and avoiding lost time.
With eAssist, PerfectLaw provides the timekeeper with a template that may be referenced to avoid billing errors from the start.
PerfectLaw’s Back Office allows users to attach or swap out images to invoices after they’ve been posted. Often, vendors will submit their invoices with an image in an effort to keep accurate records. But, sometimes the image isn’t available or a back office user simply forgot to include it on the posted invoice. When this happens, some products require the invoice be reversed and re-entered with the image. But not PerfectLaw. PerfectLaw’s Back Office allows users to attach images directly onto posted invoices through a standard file browser. To see how, please watch the video below:
With the latest version of PerfectLaw’s Back Office being released, users will now have greater flexibility to customize their grids, just like AIM users are currently doing in the Front Office.
This new version of the Back Office also comes with more opportunities to export reports to Excel, as well as many other minor fixes which may be read about in our Release Notes.
To request or ask questions about a Back Office upgrade, which may be included in your monthly maintenance, send us an email.